she obviously cares about her patients health and always asks about possible problems I may have since previous visit. Always makes sure i have any needed meds or care
From the moment she walked in and sat down she seemed annoyed in general. She was rude. She did not take my questions or concerns seriously. She made assumptions about my lifestyle, activity level, and eating habits, but never asked me anything about those topics. I felt bullied and forced to agree to a new medication, a glp1, which I had major concerns about, but my concerns were ignoredor dismissed. She talked over me and seemed annoyed at my concerns. She would not listen to me about my past health history, which is complicated. She abruptly got up and started walking to the door, opened the door while still talking to me, I didn't even realize the appointment was over until she just walked out. When I got my after care summary in MyChart, I saw she ordered a bunch of blood tests. We did not discuss these blood tests or why they were necessary. The summary also listed numerous items that said she went over with me, but she did not discuss most of things with me. I left the office in tears because of how she treated me and how unheard I felt. This was a new patient appointment, but I will not be continuing my care with her. I am searching for someone else.
Great listener..thorough...easy to talk to
Kind and great with kids
I feel she listened to all my concerns & addressed them. I didn’t feel rushed. She had a great personality, very kind. I feel I could talk to her about anything. Great experience.
Very pleased with her
friendly and easy to talk to listens to what you say
The only feedback I have is, I will continue with NP Nicole Town.. She understands all things that needs to be addressed.. I always have had a woman provider….
Great service
She is friendly and very.knowledgeable. I didn’t get nervous waiting for her-my blood pressure didn’t even spike! My tech was also so nice and compassionate.
Great!
Always; very professional.
Very satisfied
We do not fit. She doesn't seem to want to help. Just up my meds. I cried and she didn't say anything like lets fix this. She just seemed like she wanted to hurry to her next task
Good experience overall.
Great care
Good treatment by this provider. Well versed in treatment needs. Able to comprehend my health concerns. Overall affective appointment with this provider.
She is friendly but and has a great personality that puts you at ease when she is talking to you.
She uses treatment plans, and always sends me her notes.
She was very helpful in making referrals and providing information and resources for caring for a child with ADHD
A good listener not quick to answer and very professional
i hgve known Nicole since she was a teenager. need i say more
She is very understanding person
Wonderful…,
Thank you! Thanks for getting me in quickly!&
She has been very professional and caring. She listens to my concerns and questions. She is very respectful.
Nicole is always helpful and kind.
she was nice and polite and caring
If I have a different issue then what I came in for , she checks that out also
Just be kind
Nicole is always helpful, looking for ways to improve my care
Nicole is not our regular provider. We were able to see her since our pcp was not available. But I was happy to be on her schedule. She’s understanding, thorough and easy to talk to.
Gave me a lift!!!
Nicole always listens and answers questions.
Gentle and kind made me feel safe to talk
She always takes care of me. We work together in making sure im where i should with health and meds
Perfect is hard to reach anywhere
I didn’t feel like they were rushing me!
Very nice, explained everything thorughly - pretty smile :)
Comfortable
Nicole Towns is EXCELLENT! I would highly recommend her to other pts.
Appreciated
always a good experience for all the reasons on this questionaire
Very professional, knowledgeable and easy to talk to. She will make sure she understands your concerns.
she is very good
Faith based care is a blessing!
Refwrred me to a specialist that my neurologist had stated who i should see.
I'm very happy with Nicole. She really knows her stuff, and she's a great listener. She has always been responsive to my needs and willing to help in any way. I feel lucky to have her for my provider.
Great service every time.
It’s all great
Nicole is very easy to talk to. She gave me some great ideas on how to address a problem I've been experiencing - and they were easy to implement.
I don't like my Provider. I don't feel like she has any medically instinct. I would prefer a different provider.
I felt I was heard and concerns were addressed
I am glad to have Trinity Health and appreciate their health services.
She is bright articulate and up-to-date
Im 70 years old & she rates in the top 2 or 3 of all providers i have ever had.
I especially likes Nicole with the dermatology work she does on me
The nurses in the doctors are very nice
The medical provider took extra time to insuring I totally understood my situation.
All is well.
Excellent service.
I believe she goes above and beyond to give the best care.
it's clear that everyone at Trinity Health Ludington is concerned for my good health
This provider is excellent
Am well taken care of.
Always kind
Caring and friendly
Do not like going to doctor, but staff makes the visit a lot better!
keep up the good work
Great experience. Everyone professional abd caring.
Discusses my health history as well as current data to focus on my health future.
I'm glad I have Nicole Towns as my doctor. She is very smart.
Nicole is excellent!
I get great care
knowledgeable and makes sure any questions i have are answered. With her advice I take care of my health
As I said, I'm currently looking for a new PCP, I need someone who is going to listen to my problems, care, and at least try to help me find a solution. Nicole Pratt knows nothing about these things.
I feel comfortable. I trust her word. Having medical issues is scary. Nicole Pratte goes out of her way to make one feel secure. I would not ever change from her.
Great interaction.
Super gal
Good!!
Nicole is very thorough and makes you fell comfortable discussing issues. Never feel rushed.
I don’t feel rushed when I’m talking to Nicole
I like the way she has a list of problems and develops a care plan
Everyone was very nice to me
Very Good
They seem to care
Was very informational about trying new med
Terrific job
She’s great!
