great
The whole crew did a wonderful job with my surgery.
The best!
R Turner was very personable.
They usually run on time and answer all my questions.
Great
Rebecca was exceptional in explaining all facets of the operation and after care as well as expectations. She was great
Great professional and caring PA.
Great experience
All of my experiences have been very satisfying
Becky addressed all of my concerns and was quick to respond to any questions I had even before my surgery took place.
Thanks to Dr Carpenter and his team for getting me through my knee surgery. It’s only been 16 days and I have my life back.
You need to give providers more time with patients
Excellent across the board!!
He’s kind, respectful, and a good listener. Also excellent at explaining and answering questions.
Really value his judgement
knowledgeable, competent and patent
Always professional and always good
Rebecca Turner is great! I would recommend her to anyone after having knee replacement. She listens to you and tries to help in anyway possible. She is very caring and if possible I'd give her a 10 rating!
Would have liked a little bit more time with Becky. I wanted to ask her to show me how I should massage my scar to breakup the scar tissue. Therapist did that yesterday at PT.
They were all very good especially Rebecca Turner and her assistant that day, I almost forgot the lady that checked me in was sp pleasant too!
Great provider. Was totally pleased.
Rebecca was very personable, knowledgeable and answered all my questions.
Very pleased
I only used my walker for a week & never used a cane as otherwise stated
Thank you!
Always treated with kindness and gentle touch.
Great care that was delivered in an easy to understand manner.
Thanks
Pleasant welcoming atmosphere.
Very pleasant and easy to talk to.
Excellent care and service provided by
Great practice and great surgery experience
Quick and easy in and out, but thorough.
She did a great job explaining everything and answering all my questions
Comfortable with this provider.
I hope Becky never retiires
She is good, but has been late to both video appointments. I know doctors are busy but she seems very rushed and in a bit of a hurry to be done with the call.
A professional and personable experience with Rebecca who provided helpful information as to what I can expect in surgery and after surgery.
Becky new the process and explained what I should expect prior to, during, and following my surgery my
Rebecca turner is a compassionate knowledgeable employee that brings the practice someone special
So far I have been very pleased with this provider.
Very pleasant, comforting & proficient in giving treatment.
Rebbeca helped me greatly with a scheduling issue.
Made me feel more comfortable with an upcoming major surgery.
Excellent experience as usual.
Very professional and caring.
awesome
Great experience
Very kind and caring. Able ease any of my concerns
Very pleasant and thoughtful.
I have never had a bad provider
She works with a great that's why I chose to have my second knee replacement. Kudos
Not much expression of interest for the patient.
Always been exceptional
Easy to understand while explaining things to me
Rebecca was very compassionate and listening.
Great experience
Answered any questions I had
Rebecca gives the best knee injections. Well worth the wait.
They were very busy but did not appear rushed with me
Rebecca was informative and spent unhurried time with me.
Glad to be out of pain..thank you
Just very pleasant all the way through !!
Rebecca is a very good PA. She is kind, considerate and very professional.
Excellent
Amasing !!!
Dr. Carpenter and his staff came highly recommended to me and I would do the same.
Excellent service
Again, she listened and explained things and then was able to set me up with the necessary surgery within my expected time frame.
Easy to talk to
Dr Carpenter and his staff are trusted and respected professionals who also each have a functioning sense of humor and also compassion and patience
I have never had a bad experience at this office .
We will come back here if needed, and refer others to this practice
Thanks for listening and providing a referral.
Rebecca Turner say my injury and asked about happened.
Excellent patient care
Except for running abnormally late, it was a good experience.
Always a good experience
Always come away from encounter 100% satisfied.
Always helpful and professional. Highly recommend
Rebecca and Dr Carpenter are excellent
The usual outstanding care from Dr. Carpenter and PA Turner.
Dr. Carpenter took time to answer all my questions regarding my upcoming total knee replacement
Thanks for providing such quality, professional care the the entire southeast Michigan community!
Thanks go to the staff
Outstanding experience
Excellent, could not have been better
Very professional and great customer care
Good experience
Surgery went good and the outcome was great.
Very positive experience
Dr Carpenter and Jackie the nurse was extremely helpful.
Not easy to get an appointment. Quite a wait time to get in
They are all great
good
I liked the fact I didn’t have to wait. I came early and they took me in early.
Written communication is lacking in quality.
Very satisfied!!
Great experience. What more can I say.
Always friendly and professional. Good patient interaction.
Excellent, previously stated
Dr. Carpenter's office and staff have always been great. Very efficient.
Love Chelsea drs and staff. I will drive forever to stay with Chelsea hospital and staff
It was a great visit
I have always been very satisfied with the care I have received from Dr. Carpenter and Rebecca Turner throughout the years.d d Rebecca Turner throughout the years.
I credit Becky's kind and knowledgeable approach to my weight loss the motivational push I needed to dropping 40 lbs. in four months.
Very pleasant
Rebecca was very Friendly and understanding to my concerns. Took time to explain everything to me that was going to happen with this Procedure.
They have been very good to me!
Made you feel At Ease with the Procedure that I'm going to have done.
Rebecca listened and heard what my concerns were and acted very positive towards them which gave me great peace of mind
Rebecca took the time and patiently explained what should expect moving forward, both pre and post surgery.
Can hardly wait for my surgery day to arrive.
I felt very safe and confident with the whole staff
Love Rebecca! I never feel a thing during her injections. I really appreciate her expertise and easy, efficient trestment.
Seen Dr. Carpenter because of his concern re the knee
Takes time with me and Answers all questions I may have!
Best experience for hospital anywhere!
Very patient and understanding
I cannot find words to express my graditude for the team giving me my life back.
Talked to Dr. Carpenter during this visit - very professional.
Always a pleasured experience dealing with your orthepedic staff
Compassion
He made the experience as enjoyable as a surgery pre & post could be.
All good.
talked about unrelated medical issue and was offered advise
Keep us the excellent work!
pleasant
Thank you Dr. Carpenter and Becky!
She was very friendly and knowledgeable.
I feel confident I’m in good hands.
Very helpful.
Very helpful, kind and personable.
Never have to wait to be seen. Very professional. Know what they are doing.
Any experience has always been exceptional.
Becky is very good at giving the injections
My only criticism is that at one point I started explaining something about my reaction to the treatment and one person abruptly left the room while the other did not ask me to finish my comments.
Becky is great!
Very impressed
Becky knows what to do and is effective and efficient in her work.
They are an awesome practice
On time😎
Office staff are extremely personable and friendly. That tells me they are happy in their work surroundings. Ive learned they are very clesr reflection of the Hralth Care Professionals they work for. Must be good. .
The orthopedic team at Chelsea is the best as they listen to concerns, plan for the needs of each patient and work for best results
She was able to answer my questions and help me make a plan for the future.
always good
She was awesome, explained everything very well plus offered advise which I really appreciated.
Great, they were right on time ,
Was able to give me two injections rather than one. Both knees eliminating an appointment a few weeks later
Trust him all the way
Excellent staff , understanding and kind
prompt and friendly service
Dr. Carpenter and staff have been my providers for over 20 Years
All was good
My experience with your care team has been the best I've ever experienced.
I would not consider going to anyone else for orthopedic issue's and PA Becky is very kind and caring and explained everything in an easy to understand manner. I also had a previous video visit with a
Felt encouraged after knee surgery. The bend is fighting this knee. You gave me hope!
I would tell others about this care too
I received great care!!
Becky is outstanding. She is extremely personable and professional talks to you with caring attitude. All the staff are great people
It takes me almost 2hours to drive to Chelsea but the care is so ezce
My surgery was in Brighton this time. It was also had an outstanding facility & staff.
I arrived with a small nick on a finger and due to blood thinners. I had blood on the bottom and top of my hand. The receptionist at check in was kind and efficient enough to clean up my hand and supply the right kind of bandage.h
I have always felt well cared for and listened to.
Great PA and great team
great
Everyone was great! Way better than my experience with my local provider.
Friendly
2 hips, 1 knee replacement and I KNOW Dr. C and PA R. are the BEST
I hope to receive her care next time. Again, very pleasant
Very knowledgeable about my case.
All interactions with her were very positive
Confidence in staff, and always comfortable.
I felt cared for & treated with respect
The whole team is great! I am so appreciative. Thank you!
They were extremely helpful and scheduled my knee surgery earlier.
Makes you feel very comfortable.
The facility is really great
We arrived early, but still did not have to wait.
Very, satisfied!!!
He is the Best! Would not see anyone else. He is Perfect and very poliet and smile always.
Very happy with Doctor and PA
Gret physician
Always a very good experience
Dr Carpenter is the best
The provider was couteous, makes time to meet with the patient to address any concern the patient may have. As a patient, I feel he cares even though the provider is quiet but he speaks thru his action with the patient.
The entire staff is awesome. From the check in through the check out. Friendly and efficient.
Very knowledgeable about my care
Very friendly; knows me, we talk about how things are going in our lives
Excellent care and clinical experience and knowledge.
Friendly and caring.
Knowledgeable and helpful.
I liked the " know what they are doing and saying and sticking to it " to be 110% into me and my care and my personal needs to attention.
I trust this provider very much
all good
She was very nice and she administered the injection carefully and with little pain.
Never had a poor visit at this clinic.
Everything was handled extremely well.
Great PA explained my options
Excellent
Keep up the good work
Dr. Carpenter is top notch. I already recommended two friends to him
very compassionate
All of my experiences with this provider (pre-op planning, surgeries, post-surgical followup) have been outstanding
I had a great experience! Thank you!
She was very good at explaining what was going to happen
Very professional and caring.
Great People
I always feel that this provider really cares
Always happy to visit this office, and Doctor!
I have not simply checked off the highest eval for you all. Our experience with you and your team has been excellent...and a relief...to be able to have such a great team's care.
Everyone is awesome!!! Becky is kind and caring and does a great job explaining everything. All other staff is great as well!
Very satisfied. Have been working with these care providers for years. They are the best!!
Creg Carpenter tells you what you need to hear and not what you want to hear.
Very friendly and trustworthy.
Much appreciated!
Very nice & ‘down-to-earth’
Thank you Becky!
Extremely medically knowledgeable and astute when seeing the whole picture.
He helped me understand why there are some unique concerns regarding the past pelvic bone repair and left hip replacement.
made me feel comfortable with my decision to have surgery
I just wanted to thank the whole staff
Becky was very pleasant to deal with, listened to my concerns and provided the treatment that gave me the relief from the discomfort I was experiencing. I thought my appt was with Dr. Carpenter when I scheduled it. Wasn't sure why I didn't meet with him. No serious problem seeing Becky. She is personable and very knowledgeable! Thanks for asking for feedback.
Keep up the great work!
The staff is the best!
I have been her patient for several years and she has never failed to give me excellent injections in my knees.
seen on time
Keep on being the best...what else can I saY?
Extremely thankful to Dr Carpenter and his team, who are not only the best and most experienced, skilled and thoughtful providers of this kind of orthopedic pre-and post surgical care but simply the best Their concern for and interaction with individual patients is most gratifying and gratefully received. I am optimistic about regaining long lost mobility and quality of life with their help.
Explained things that I could understand
The team just makes the experience so much better by the way they care for their patients. Positive, caring,, friendly, professional, and happy to help you feel better.
Highly recommend
Every thing A OK
Caring
Great
All I can say , Great Job
Good and friendly
always careing
AMAZING!!! Thank you!!
She was helpful in listening to my concerns, as to what the next steps I should take.
Thanks a million!
PA Rebecca Turner explained the upcoming knee surgery and recovery well.
The ultimate is the operation itself. I hope that’ll be a 10, also.
VERY FRIENDLY
It was very good and everyone explained everything thourly. Thank you!!
She was very professional and thoughtful in her work.
Thank you again for your kindness as I approach my surgery. I feel that I have the entire staff behind me
Great Job on right hip back in 2016 or 2017 cant remember>
All I dealt with were welcoming, interested in what I had to say, courteous, thorough and accommodating!!
Thank you!
It was excellent. Given the outstanding reputation of this amazingly skilled team and the attention they pay to every patient, the ability to schedule much needed treatment is exceptional and much appreciated. UM orthopedic surgery could learn a great deal from Dr Carpenter and his colleagues
excellent recommendations
Dr. Carpenter is always very thorough and does a great job!!
Proceeded a litle too fast for our comprehension (hearing loss, tech savvy).
Very pleasant and makes you feel relaxed
Listens to my concerns & helpful in trying to correct my issues
I felt comfortable with this PA
Thanking God for good doctors and staff!
Becky was great
Becky was great; it was our first time meeting her and we loved her!
Extremely happy
Very efficient
Thanks for fixing my knee that has been an issue for years.
Can't say enough good about everyone. It says something special when Dr. Carpenter calls you himself when your home to see how your doing.
She makes it very easy to understand protocols and proceedures and what to expect post-op
Just very good , enjoy coming from Jackson, Mi every time .
Everyone acts very professionally at this practice
Outstanding! Trustworthy, highly experienced problem-solvers with care for patients before , during and post-surgically that is unparalleled in its caring detailed consistent availability.
Rebecca is a wonderful caring PA. She explains everything to where I always understand. Rebecca has a bubbly personality.
Excellent all the way along.
Relaxed, friendly, straightforward, informative, professional, competent
Will see how it all goes once I have my procedure. I feel better good about it.
Excellent
PA Turner is awesome.
We were very happy with Dr. Carpenter
I’m not a big fan of virtual visits, but it went very well with Becky. When I expressed a concern about my progress in PT, she immediately scheduled an in-office appointment in 2 weeks. She listens very well
all questions n concerns i had were all answered....
All good
I am grateful. I did have to wait longer than I would have liked for the appointment and surgery but I feel that it is worth it. Life is full of trade offs after all.
PA Becky… excellent in this way… teaches about procedure and engages questions and
The support and guidance is priceless!
Trust is the basic issue here, and Becky inspires trust in the patient.
I had a resident do my injections & he did a FANTASTIC job & was asking if I was OK
I was, treated, very well!
The providers have been great, answered all questions
Completely happy with her.
Excellent service.
Becky is an excellent PA
An excellent experience absolutely everyone on this team made sure we understood and were comfortable. All questions were answered and our fears and concerns were all addressed in a very kind and respectful way. The surgeon himself call our home to check on me.
I will be pleased to see her again.
I will highly recommend this provider to anybody who will listen.
truth full
Amazing-- grateful to have her as my provider.
Great doctors great staff and a great Hospital
they are the best.
Very thoughtful
Very good office visit experience.
She relieved any anxiety I may have had around my surgery. I felt I could trust her and the service she was providing. A very organized office and staff. I was impressed. I left feeling very good about my upcoming surgery
I was actually early for my appointment having to consider traffic, but they always get me right in.
She was excellent. She make me feel very confident with my upcoming surgery.
This office should be used as a model for the best of practices for all medical service personnel.
Would return with enthusiasm!
Got the job done
Staff is always so considerate.
Very professional, and caring.
If the previous comment box was not cut short, I've already said! Becky is the Best. I'm grateful and lucky to have had her help.
Becky made me feel very comfortable with my upcoming surgery
I would not consider going anywhere else for orthopedic care.
Very approachable and professional
It is always a pleasure to go to St. Joe's /Trinity in Chelsea, even when one is ill or just going for a colonoscopy, where the blankets are always warm.